How to Download Music and Videos on iCandys Digital (Step-by-Step Guide)

Streaming on iCandys Digital is free for everyone, but sometimes you want a track or video on your device — for a flight, a long drive or anywhere the signal drops. Downloads are a member feature, and membership is free. This guide walks you through it in a few minutes.

Step 1: Create your free account

Click Sign Up Free at the top of any page. Enter your name, email address and a password of at least eight characters, then press Create Free Account. You are signed in straight away — no waiting.

Step 2: Find the track or video you want

Open the Music library or the Videos page. Use the search box to look for a song title or artist, or tap a genre button to narrow things down. You can also sort by Most played to see what everyone else is listening to.

Step 3: Press the download button

Every downloadable item has a green download arrow — on its card, on its own page and in the player at the bottom of the screen. Press it and the file is saved to your device:

• Tracks download as audio files (usually MP3).
• Music videos download as video files (usually MP4).

If you are not signed in yet, pressing download opens the login window first and then takes you straight back to your file.

Step 4: Find everything in your dashboard

Open My Dashboard to see your download history and your favourites. You can download a file again at any time from there — handy when you switch to a new phone or laptop.

Tips for a smooth download

• Use Wi-Fi for music videos — video files are much larger than audio.
• On iPhone, downloaded files appear in the Files app under Downloads.
• On Android, look in the Downloads folder or your browser’s download list.
• Some items are stream-only at the artist’s request; those cards have no download button.

Need help?

If a download does not start or you forgot your password, use the Forgot password? link in the login window or contact us through the link in the footer. Happy listening!